Arcvena
SCHEDULING + DISPATCH

From scheduled to on-site in one board.

A drag-and-drop dispatch board that tracks every job through the full field lifecycle. The entire team — office and field — sees the same picture.

Request DemoSee the Mobile App
Dispatch Board — Today
MR
Marcus Rivera
ON SITE
200A Panel Upgrade — 88 Coral Way
EV Charger — 204 Banyan St
JL
Jordan Lee
EN ROUTE
Service Call — 1140 Flagler Dr
DS
Devon Smith
DISPATCHED
Generator Install — 77 Ocean Ave
Permit Inspection — 33 Pine

The dispatch lifecycle

Five clearly-defined states. Every transition logged with a timestamp and technician identity.

Scheduled

Job is scheduled for a time window. Technician and customer are notified.

Dispatched

Job is assigned to a technician. Dispatch board shows confirmed assignment.

En Route

Technician has marked themselves en route. GPS location captured at departure.

On Site

Technician has arrived and marked on-site. GPS location captured at arrival.

Completed

Work is done. Checklist complete, signature collected, ready for closeout.

GPS at lifecycle transitions only. Location is captured when a technician marks En Route and On Site. No background tracking, no continuous GPS — explicit, event-based location that respects device permissions.

What dispatch gives you

Drag-and-drop board

Drag jobs between status columns. The technician's mobile app reflects the change instantly.

Week calendar view

See all scheduled jobs across the week. Spot conflicts before they become problems.

Deposit gates

Jobs requiring a deposit won't be dispatched until the deposit is confirmed — enforced in the dispatch workflow.

Technician-primary lifecycle

Technicians mark EN ROUTE and ON SITE themselves from the mobile app. The office sees real-time status without chasing calls.

GPS at lifecycle transitions

Location is captured when a technician marks En Route and On Site — event-based, explicit, no background tracking.

Full audit trail

Every status change creates a dispatch event with a timestamp. Nothing is lost.

Dispatch Board — Today
MR
Marcus Rivera
ON SITE
200A Panel Upgrade — 88 Coral Way
EV Charger — 204 Banyan St
JL
Jordan Lee
EN ROUTE
Service Call — 1140 Flagler Dr
DS
Devon Smith
DISPATCHED
Generator Install — 77 Ocean Ave
Permit Inspection — 33 Pine
READY WHEN YOU ARE

See the dispatch board live.

We'll walk you through a real dispatch workflow — from scheduling through on-site completion — in a 20-minute demo.

Request DemoExplore all features